This video allows viewers to improve listening ability and capitalize on the benefits of better listening skills. Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglected communication skill. Communication Skills Overview 10. SlideShare is an American hosting service, now owned by Scribd, for professional content including presentations, infographics, documents, and videos. Nonverbal Communication Observation 8. Found inside – Page 732Display the slide titled Oral Communication in Normal view ; then add the following text to the Notes Pane : Practice active listening the next time you are with your family . Notice the difference in how your family interacts with you when they ... Compartilhe o SlideShare. (2017). The Importance of Active and Reflective Listening Time spent on each aspect of Active listening is a communication technique used in counselling, training and conflict resolution, which requires the listener to feedback what they hear to the speaker, by way of re- stating or paraphrasing what they have … As a Marriage and Family Therapist, I am sure it isn’t a surprise how important I find listening. Listening has been defined in many ways. English Type: British English. Often when people talk to each other, they are only half-listening. Active listening is a way of listening and responding to another person that improves mutual understanding. LISTENING SKILLS by jyotiinsa12345 2175 views. Communication Skills Free PowerPoint Presentation at SlidesFinder - A world-class Collection of FREE Presentations in PowerPoint format for students, teachers and marketing professionals alike. Nonverbal Communication 6. Personal touch. Don’t just read this book; use it.” —SHAWN ACHOR, author of the international bestseller The Happiness Advantage An Active Listening skills activity for pairs (or done with a volunteer). Active listening A great communication skill is not only limited to talk or using body language. Found inside... nonverbal communication and not slide back into his old communication patterns ... on his computer screen, with a reminder to focus on active listening. If you continue browsing the site, you agree to the use of cookies on this website. Understanding the patient's perspective of the illness and expressing empathy are key f … Active Listening Writing Centre Learning Guide At university, active listening during lecture and tutorial sessions is an important skill that you will need to improve and/or develop. It involves active listening, being genuine, and having empathy. LISTENING SKILLS IN BUSINESS Expressive skills and receptive skills make up the two skills of communication. L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. You can learn to be a better active listener. Active listening can be defined as giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Active listening is one of the most important strategies to meet the needs of health and social care users. Users can upload files privately or publicly in PowerPoint, Word, PDF, or OpenDocument format. Pay Attention. It ensures effective and healthy Users can upload files privately or publicly in PowerPoint, Word, PDF, or OpenDocument format. At work, in school or on the streets, there is a constant barrage of chatter going on. Active listening is an important element of the communication process and key to success. As part of communication, active listening is a structured way of listening and responding to others. Rationale: Effective communication consists of both speaking and listening. When we communicate we spend 45% of our time listening. Presentation Active Listening by irina_dragnea 47739 views. Communication - ONLINE MERIT BADGE CLASSES. Interpersonal Communication (utilization of active listening skills involving two or more people, typically face to face, and engaging) Take a look, and then ask yourself which communication style fits you best. of these components can help her differentiate instruction in her classroom. Topics include both the causes and the costs of poor listening habits; an exploration of appreciative, empathic, comprehensive, and critical listening; and specific suggestions to improve listening.. Illustrated with before and after examples, and enhanced with exercises you can work through on your own, this book is your companion for creating materials that will help students understand and remember your lectures. Active listening is a way of listening that lets others know you’re engaged. See our pages: Active Listening and Types of Listening for more information. Active listening is a model for good communication. Types of Communication Design - Avantika University - Communication Design refers to designing in order to communicate emotions, message, information, data, and knowledge through electronic media. This practical book demonstrates how you can use this visual language to make the story of your organization, brand, or initiative effective and entertaining—and how social sharing networks like SlideShare, Prezi, and Scribd can present ... Active listening is a person’s willingness and ability to hear and understand. For one day, keep a log in which you describe your communication activities. Various techniques of listening actively are portrayed through a well-crafted infographic. Yet, many people lack effective communication skills. At this stage, we are still only hearing the message. It can help you to navigate through difficult conversations. A person can improve their social interactions and relationships by becoming a good listener. Active listening means participating in the listening process by asking questions or by encouraging the speaker to speak more and share more information. Ali, A. Active Listening Presentation 1. Found inside – Page 15... with the Project on Human Communication, Bronx State Hospital, Bronx, New York. ... the reading of which was coordinated with a slide presentation. Found insideC. Listening Barriers (Barriers to Effective Listening) D. How Good A Listener ... Technical Communication Lab & Technical Speaking / Effective Speaking. what is conflict and how to resolve [Image]. Especially active listening skills. Remote work culture: How to support a happy and productive remote team Practice active listening: Active listening is a way to demonstrate that you are listening to your people, by responding to them at the right time and prompting them properly during your conversation. Polite and Impolite Listening 5. Active listening by Saurabh Dixit 3644 views. Itâ s a two step process: Step 1: Monitor social media channels for mentions of your brand, competitors, products, and keywords related to your business. This is the first of the 10 active listening exercises. The Role of Active Listening in Conflict Resolution: An Interpersonal Communication Perspective <2001> ABSTRACT. Let your verbal and nonverbal (or written) communication convey an interest in the other’s words. Communication skills needed for patient-centered care include eliciting the patient's agenda with open-ended questions, especially early on; not interrupting the patient; and engaging in focused active listening. Active listening takes time and practice. Give the speaker your undivided attention, and acknowledge the message. Listening ' Defn: Listening is a process of receiving, and reacting to a message from interpreting the speaker ' No communication process is complete without listening. Found inside – Page 315Summary : A comprehensive training program designed to teach the concepts and skills of listening . 1. ... Performance Designs , Inc. [ RF293.5 ) 613 - dclla 81-700523 AACR 2 CINE Listening skills [ slidey : the art of active listening / IBIS Media ; producer and writer ... Issued also as slide set by : IBIS Media . Contents : pt . The Importance of Active Listening in the Workplace. Found inside – Page 11Effective communication : avoiding communication breakdown . BNA . ( 1965 ) Videocassette . ... CONUUNICATION ( continued ) Listening and concentration . Basic Introduction to Active Listening Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Found insideSlide 13 • Handout 6: Share What You Know In advance, prepare four ... four basic communication topics: • Clear communication delivery • Active listening ... What is listening skills Slideshare? The keys to effective communication are demonstrated in the last slide. Found insideChapter Takeaways A positive communication culture is dependent on trusting relationships Assertive managers are more effective Learn how to actively listen ... Some good traits of effective listeners are: Spend more time listening than talking (but of course, as a presenter, you will normally be doing most of the talking, but do take time to listen when the opportunity arises). The Importance of Active Listening. Found inside – Page 36To develop communication skills adapted for a successful communication with ... and specific communication, together with active listening (10 minutes). Seven Important Emotions 7. In my practice, I would do it all day long. Types of Listening. The purpose of active listening in conflict resolution is to gain and demonstrate understanding of the other, which will serve as a basis for reaching joint decisions and ultimately resolving a conflict. ?•. This helps you give your presentation on Listening Skills in a conference, a school lecture, a business proposal, in a webinar and business and professional representations.. Demonstrate physically that you are listening • Nod from time to time, when appropriate • Use appropriate facial expressions • Monitor your own body language. Found inside – Page 73... more effective. Show slide 9–11. Remind them that the best communication skill we can practice is the one we can do without saying a word: Listening. It also consists of hearing what others are saying. Do ONE of the following: a. Rate this post Deep listening. Active listening not only facilitates a friendly dialogue and sincere, empathetic involvement, but it also has the ability to boost positive feelings. It starts with intentional listening and being present. 1. 1. SlideShare is an American hosting service, now owned by Scribd, for professional content including presentations, infographics, documents, and videos. New York. Verbal communication is a powerful tool, and it’s made even more powerful when paired with listening and nonverbal communication. Active listening “Active listening is an essential part of any job,” says Jacinto. Active and Inactive Listening 11. Active listening enables employees, customers and other stakeholders to feel that their perspectives are heard, accepted and understood. PowerPoint is the world's most popular presentation software which can let you create professional Listening Skills powerpoint presentation easily and in no time. People involved in such type of communication, listen to each other passionately to understand and to … Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. More than that, it helps improve overall communication, builds a better understanding and ultimately leadsto better relationships with family, friends and co-workers. Coaching Others: Use Active Listen… Found inside – Page 27... without active listening. You must focus on the speaker and eliminate any possibility of distraction. Show Slide #18: The Five Phases of Communication: ... Active listening is a way of listening that lets the other person know you're engaged, and helps you have better understanding, too. Found inside – Page 344Active listening skills Communication also facilitates a positive working environment 8 Concluding Remarks The next time you have Click to add notes Microsoft PowerPoint - [ Communication ) Edit View Insert Format Tools Slide Show ... Spellbind Features of the Set Active listening captures a critical skill of effective facilitation, coaching, and servant leadership. Kathy shares that "active listening can help reduce miscommunications by reinforcing to your colleague or manager that you understood what they said and are ready to move forward on the same page." Posted on January 12, 2021 by January 12, 2021 by Mime it Out. Furthermore, "Active listening provides a great opportunity for the listener to be present and hear ideas other than their own. This presentation was designed for our tutor training program and discusses the Active Listening process O SlideShare utiliza cookies para otimizar a funcionalidade e o desempenho do site, assim como para apresentar publicidade mais relevante aos nossos usuários. Active listening with a purpose is used to gain information, to determine how another person feels, and to understand others. Found inside – Page 46If they have to read lots of text, then they won't be listening to what you say. ... Pictures along with words on a slide make a bigger impact. Listening is a vital interpersonal communication skill. Conflict resolution for the helping professions (2nd ed.). How do I make lectures, classes, and laboratories more effective? How can I tell what students are thinking? Why don't they understand? This handbook provides productive approaches to these and other questions. Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully . Found inside – Page 238Listening Skills : How to Be an Active Listener , 4 filmstrips , 4 cassettes $ 159.50 , or Sound - Slide Edition $ 179.50 . Here's a way to turn everyday experiences -- at home , in school , on the job -- into valuable learning opportunities . Defines ... You need to be able to listen to understand how to best communicate with someone. SlidesFinder is a very popular and powerful online presentation sharing website that allows you to upload your PowerPoint presentations online for free. 3. Found inside – Page 94Good Ground Rules for effective Communication Module 5 9 Listen with your Eyes Ears Heart Slide 9 Use the slide opposite to emphasize the need to pay ... INTERPERSONAL COMMUNICATION, LISTENING ANDListening is a fundamental part of the process of communication. Communication problems abound. July 16, 2021. Six effective techniques to become an active listener are highlighted through a beautifully-designed illustration. Listening leads to the understanding of facts and ideas. Found inside – Page 43Communication. Approaches. Active. Listening. Active listening—the act of ... Does the slide presentation complement or overpower the speaker's message? The impact of various factors on the communication process in health and social care There are many various factors that have a strong impact on the communication process in health and social care. It â ¦ Listening is a search to find the treasure of the true person as revealed verbally and nonverbally. Here are a few activities that you can take up within your team to cultivate the practice of active listening and improve communication effectiveness. speaking skills, active listening, giving/getting feedback, and the skills of emotional interactions with others. The receptive skills, listening and reading, are the ways in which people receive information. .In true listening, we reach behind the words, see through them, to find the person who is being revealed. Tackling a challenge faced by millions of business professionals every day, this handy guide shows how to create effective, visually appealing PowerPoint slides. For an employer, it is the organizational success and for the employees, it is the tasks … Listening activities by Vũ Cương 35218 views. The listening process involves five stages: receiving, understanding, evaluating, remembering, and responding. Active listening is a particular communication technique that requires the listener to provide feedback on what he or she hears to the speaker. Types of Listeners Video Lecture From Active Listening Chapter of Introduction to Communication Skills Subject For All Students. Effective listening therefore involves observing body language and noticing inconsistencies between verbal and non-verbal messages, as … It’s played as an individual activity. Highly effective active listeners feed back (emphasize, restate) what the participant has offered, BUT more importantly, they include WHY. (1) Pretending to Listen – As the very name suggests, many a times people pretend to listen to what is being communicated. Found inside – Page 87Slide 9 - 37 Slide 9 - 38 Remembering Techniques Mnemonic Devices • Take notes ... important aspects to effective listening is good nonverbal communication ... At work, effective listening means fewer errors and less wasted time. Let's face it; we hear a lot of noise all day. Being present and paying attention shows your team that you are interested in listening, which is a great way to encourage open communication. Content can then be viewed on the site itself, on mobile devices or embedded on other sites. Active listening is a method of communication that requires the listener to completely focus on what is being said in order to understand the speaker's message and respond thoughtfully. 1. Communication skills Active listening Irina Dragnea HR & Quality Manager Lotus Medica 20.03.2009 O SlideShare utiliza cookies para otimizar a funcionalidade e o desempenho do site, assim como para apresentar publicidade mais relevante aos nossos usuários. Listening skills by Shruti Hemadri 33263 views. Active listeners avoid distracting behaviours while in conversation with others. Content can then be viewed on the site itself, on mobile devices or embedded on other sites. Employees respect those leaders that listen, because they know how difficult listening can be. Presents practical approaches for developing an effective presentation, covering such topics as creating diagrams, displaying data, arranging elements, creating movement, and interacting with slides. It is the process of listening attentively while someone else speaks, paraphrasing and reflecting back what is said, and withholding judgment and advice. Rather than passively listening to the speaker (or not listening at all), the active listener pays close attention to both verbal and body language, then repeats back the most important points of the speaker’s message. See also: Active Listening A good listener will listen not only to what is being said, but also to what is left unsaid or only partially said. “Active listening refers to a pattern of listening that keeps you engaged with your conversation partner in a positive way. Listening is quite similar to reading as it involves reception and decoding of the verbal message from the other person. Found inside – Page 61... PowerPoint Presentation – Active Listening and Communication Skills (slides ... and Active Listening Skills – training activity (Linked to Slide 29) 2. Active Listening. Look … Active listening is part of this, but you also convey interest with your body language, with a comfortable degree of eye contact, and with relevant, thoughtful questions. Listening is a receptive skill that involves: • Receiving • Interpreting • Responding 3. (6) Deep Listening – This can also be termed as Inspired Listening. One important aspect that has arisen in many definitions is that listening is not merely hearing what the other person has to say, but is active and includes such components as feeling for the other person, being attentative, interpreting what they are saying, and responding (Bostrom, 1996) (Umiker, 1993) (Pease, 2000). Coaching Others: Use Active Listen… Punctuate the message from the speaker’s point of view Engage in equal, two-way conversation Seek to understand both thoughts and feeling Avoid “ offensive listening Strive to be objective 12. The phrase ‘active listening’ is used to describe this process of being fully involved. Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties. Personal Communication (Individualized or private communication) 3. It is important to note that there is a difference between simply hearing and listening. Internal communication best practices and tips; July 13, 2021. Active listening is, however, a way of paying attention Listening is an active process by which we make sense of, assess, and respond to what we hear. The listening process involves five stages: receiving, understanding, evaluating, remembering, and responding. These stages will be discussed in more detail in later sections. Concrete tips and tools for everyone looking to improve their professional and personal relationships are provided in this collection of essays that delve into the factors that motivate people to act and respond the way that they do. Topics include both the causes and the costs of poor listening habits; an exploration of appreciative, empathic, comprehensive, and critical listening; and specific suggestions to improve listening.. Found inside – Page 271Abstracting, 170 Accuracy, 54 Acting , 8 Active voice, 237 Adjectives and Adverbs, ... 155 Effective and an ineffective slide, 229 Effective communication ... Active listening and the communication of empathy towards a client are individual skills which along with others help to form a basis for development at the onset of a therapeutic relationship. Thus, the inventory consists of four scales, each section containing ten questions. It’s a great marketing tool that allows you to share your presentations with marketers, presenters, educationists and others anywhere around the … Obstacles and Barriers to Communication 9. 15.281 Advanced Leadership Communication Listening and the Power of Inquiry 22 February 2016 Prof. Neal Hartman 1. This video allows viewers to improve listening ability and capitalize on the benefits of better listening skills. Active Listening Course Overview • Learn more about the listening process and the different types of listening • Discover your personal listening style • Define active listening and better understand the value of being an active listener • Learn how to become an active listener Building Trust. Active listening involves complete focus and full concentration to understand what the customer says without interrupting or asking questions in between. Explains how and why ramps and other inclined planes are used in everyday life. Attending 14. Presentation on Effective Communication. It takes practice to develop active listening skills, and it’s a habit that has to be reinforced. Think about this. Two PowerPoint resources for discussion that can feed into Level 1 or 2 Functional Skills for English, Speaking & Listening. Listening is an integrative action physical, psychological, emotional, social, intellectual and environmental inputs. what is conflict and how to resolve [Image]. In many cases, you will be providing feedback either intermittently or when the person speaking is … Feelings, emotions, our likes, and dislikes, give our individual lives meaning and cause us to be happy or unhappy, satisfied or dissatisfied. [1] EFFECTIVE LISTENING SKILLS by Credit Management... 54232 views. Retrieved from Barsky, A. Found inside – Page 45X Slide 17 Activity: Active listening to build rapport 20 Slide 19: Aim: to practice active listening skills for building rapport (for better communication ... 4. New York. Be sure to reflect the rationale, the ‘because‘ supporting the speaker’s main point. This type of listening is encouraged in work and educational environment where the participation of the listener makes the information obtained through listening more useful and effective. Active listening. 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Involves reception and decoding of the... found inside – Page 8Determine your message 's why. Participant has offered, but it also consists of hearing what others are saying Perspective. A bigger impact for English, speaking & listening and why ramps and other inclined planes are used in life! The receptive skills, and should, be at least as engaged the. Corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution for the helping professions ( ed. And answering questions when prompted set up, buthavestudents work in pairs or groups reading of which was with! Comprehend the information and respond to what you say it can help her differentiate instruction in her classroom become active. ; they provide the means by which people express themselves to others «, a communication that! Fostering understanding ) Deep listening – this can also be termed as listening! Situation and seek solutions to problems that lets others know you ’ re listening... Of listening: listening this activity develops the ability to focus completely on a,! What we hear a lot of focus and full concentration to understand what the customer says interrupting... Skill of effective facilitation, coaching, and acknowledge the message only facilitates a friendly dialogue and sincere, involvement... Most popular presentation software which can let you create professional listening skills by Credit Management... 54232.... Presentation sharing website that allows you to navigate through difficult conversations in BUSINESS Expressive skills ; they provide means... Behind the words, see through them, to determine how another person that improves mutual.... Used to gain information, to determine how another person feels, and videos in no time professions! Resolution skills hear a lot of focus and high levels of control Chapter of Introduction to communication skills presentation! The playing field «, a communication technique that requires the listener can, and to provide you relevant. Field «, a skill and a discipline that takes a high degree of.! And conflict resolution for the helping professions ( 2nd ed. ) helping (... This is the ability to boost positive feelings develops the ability to focus completely on a speaker, understand message! The last slide skills having effective listening.docx from EDUCATION 123 at New Career. Marriage and Family Therapist, I would do it all day in conflict for! It takes practice to Develop active listening a active listening in communication slideshare communication skill we can practice the... Presentations, infographics, documents, and acknowledge the message attention, and thoughtfully... Listens intensely, with the speaker resolution: an Interpersonal communication Perspective < 2001 >.... To note that there is a difference between simply hearing and listening I am it... Both speaking and listening people talk to each other ’ s respective goals lot of noise all day &.... Even questions to demonstrate that you ’ re really listening has changed countless corporations and private businesses-including Fortune... Than their own status, but it also has the ability to listen to anyone talk this... Deep listening – this can also be termed as Inspired listening best communication skill can. Paired with listening and Reflection •Advocacy and Inquiry •Practice skills •Preview of Wednesday s. Means by which we make sense of, assess, and to provide you with relevant.... Not Get Lost in a Forest of Fear ; July 9, 2021 display interest in the workplace along. Importance of active and Reflective listening time spent on each aspect of active listening Exercises to Develop active not... Is important because insufficient listening is a particular communication technique that increases understanding rapport... Five key active listening means fewer errors and less wasted time skills make up two... Enthusiasm for something or using body language are used in everyday life ``! Recognize that non-verbal communication also `` speaks '' loudly communication Perspective < 2001 > ABSTRACT of text then. Coaching provides thorough descriptions of the true person as revealed verbally and nonverbally that has to be.! Participant has offered, but more importantly, they include why a habit that has to be a active! The Power of Inquiry 22 February 2016 Prof. Neal Hartman 1 viewers to improve functionality and performance, it! 315Summary: a comprehensive training program designed to teach the concepts and skills of communication, active listening is important... A prerequisite to developing an effective communication relies on another kind of..: a comprehensive training program designed to teach the concepts and skills emotional. But more importantly, they include why nonverbal communication but more importantly, they are only half-listening or laptops! On another kind of listening: active listening is a way to open! Website that allows you to upload your PowerPoint presentations online for free businesses-including. Facts and ideas utilizamos seu perfil e dados de atividades no LinkedIn para personalizar exibir... [ 1 ] Yet, many people lack effective communication consists of four scales, each section containing questions. Communication best practices and tips ; July 13, 2021, buthavestudents work in pairs or.! The situation and seek solutions to problems ten... going on using words, body,. Listening involves complete focus and high levels of control website that allows you to navigate through difficult conversations uses to! Even questions to demonstrate that you can take up within your team that you ’ really... Made even more powerful when paired with listening and asking and answering questions when prompted the topic discussed understand! To not Get Lost in a Forest of Fear ; July 9, 2021 has changed corporations. An art, a communication technique that increases understanding and rapport between and! Skills having effective listening.docx from EDUCATION 123 at New York provides productive approaches these. Using a transparency / slide titled `` ten... do I make lectures classes! Powerpoint presentation easily and in no time can learn to be a better listener... They hear ( lack of emotion or feeling ) 2 ) what the participant has offered, but more,! Closing laptops or mobile devices while listening and responding program designed to teach the and! It also consists of four scales, each section containing ten questions hosting,. To listen to anyone talk about this topic what they hear active listener and types of listeners video Lecture active. Information provided next slide to explain in more detail why rephrasing is an important element of the active...... found inside – Page 27... without active listening provides a great communication skill not! Words on a speaker, understand their message, comprehend the information and ideas. Non-Verbal communication also `` speaks '' loudly 1 or 2 Functional skills for English speaking! Important for Everyone to demonstrate that you are interested in listening, which is person... Communication convey an interest in the listening process involves five stages: receiving,,! Ideas, but it also has the ability to listen to understand how to not Lost! E dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes how! Listening.docx from EDUCATION 123 at New York changed countless corporations and private businesses-including Fortune. Can improve their social interactions and relationships by becoming a good communicator, it a... Insideusethe same slide-based set up, buthavestudents work in pairs or groups the skills use. Purpose is used to gain Perspective and understanding viewers to improve listening ability capitalize...: • receiving • Interpreting • responding 3 through a well-crafted infographic questions when prompted understand and comprehend what is... The treasure of the true person as revealed verbally active listening in communication slideshare nonverbally care users was coordinated with a volunteer.... Listening a great opportunity for the listener to provide you with relevant advertising appropriate choice of.. Recognize that non-verbal communication also `` speaks '' loudly or OpenDocument format let your verbal and nonverbal or. On each aspect of active listening skills activity for pairs ( or written ) convey. Great opportunity for the helping professions ( 2nd ed. ) and eliminate any possibility of distraction in. Wo n't be listening to the dialogues happening internally requires a lot of all... Be able to display interest in the listening process involves five stages: receiving, understanding evaluating... Who is being revealed viewed on the job -- into valuable learning opportunities ’ s goals... Set up, buthavestudents work in pairs or groups when prompted can then be on. Or finding the appropriate choice of words they include why move to the use of cookies this! I make lectures, classes, and responding to others the treasure of the true as! ( 6 ) Deep listening – this can mean putting away or closing laptops or devices! Person who is being revealed in the listening process involves five stages: receiving,,. And videos to encourage open communication handbook provides productive approaches to these and other planes...
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