Support Support. With every new service Etisalat launches, it proves that the company always puts its customers first as it is always trying to make everything easy for them through its plans. For more information on roaming and international. Welcome to the realm of exclusive Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. Etisalat Emerald Makes Life Easier. Choose up to 6 free Etisalat Entertainment Services: Learn about Etisalat culture, salaries, benefits, work-life balance, management, job security, and more. Emerald 250, 450, 650 & 1000 can enjoy one-year free subscription and Emerald 2000 as an on-going free service. From Sunday April 8 all Etisalat customer service numbers will be combined and will be accessible by calling 101 toll-free whether calling from Etisalat GSM or Wasel mobiles, or fixed-lines. Enjoy the best voice & data bundles with unlimited calls between family members. of our telecom services & connectivity, with plush benefits clock to accommodate to any of your requests just to The worst robotic customer service… The worst robotic customer service ever. Enjoy having a personal account manager round the clock to accommodate to any of your requests just to make your life easier wherever you are in the world! ADIB-Etisalat Card. Register for Business. Emerald 250 shall enjoy 3 months free of subscription on OSN channels. If you finished the number of free family lines located to your bundle, you can still add the landline to your account for 10 LE/ month. Smart ADSL Customer care; From your Etisalat line: 777: From any landline: 02 3534 6 377: From any international +20 1111 234 777 You can call Emerald Waterways at (855) 222-3214 toll free number, write an email, fill out a contact form on their website www.emeraldwaterways.com. especially for its most eminent clients. Click to Apply Hotline: 19551 . Click to Apply Hotline: 19551 . CommsMEA paid a visit to the Ajman-based facility to find out more about one of the key elements of Etisalat's customer service drive. The main line can change this Emerald Waterways Customer Service Phone Number (857) 314-7343, Email, Address The value of the yearly Handset Voucher is 5,000 EGP for Emerald 2000 customers. Etisalat Islamic: Info to prayer times, Quran reading and listening and a lot more With the Etisalat sim card, you can easily dial 200 and follow the instructions to talk to a customer representative. Etisalat Business Account Number* First Name* Last Name* Email* Contact Number* Company Name* Please specify your requirements * Submit. Copyright 2018 © Etisalat. Etisalat’s customer service representatives are highly trained to help you resolve your concerns and complaints promptly. Enjoy the biggest international & roaming bundles for both voice & data. Working at Etisalat is more than just a job. Emerald, is a new platform from Etisalat Misr made Price for an extra local minute is 19pts, local SMS 30pts, international minute 2.99EGP and 1.99EGP for an international SMS. Etisalat Sports: Enjoy the latest news, match schedules, results, statistics and exclusive analytical studios. The minutes and GBs are equally distributed Featured Article. After the promo duration, if customer wishes to continue enjoying OSN channels (a monthly fee of 100LE will be added on the monthly bill), Emerald 2000 will enjoy free ongoing subscription on OSN channels, You can add new lines to your Emerald account through “My Etisalat” application or *800#, You can inquire and pay your bills through “My Etisalat” application. member of the Etisalat family and overjoyed to welcome For Emerald 250 & Emerald 450 only, 2GB are deducted from the local mobile internet to enjoy the 1.5GB while roaming. If you would like to lodge a formal complaint, please contact our Customer Care Centre, available 24/7, or visit Etisalat’s Business Centres, service centres and outlets. If you want to reach the Etisalat Customer Care service from an international line e.g Vodafone, you will have to dial +234- 809- 0000-200.Remember to include the Nigeria call code otherwise, the number will not go through. For more details. We provide telephone, TV and Internet across the UAE and beyond ADIB and Etisalat Egypt gladly announce the launch of our new mutual unique card product which is tailored exclusively to cater for ADIB - Etisalat “Emerald” customers. Emerald 450 shall enjoy 6 months for free. Now manage your Etisalat account on the move. The extra charged line fees are 50 EGP monthly per each data line and 100 EGP per each voice line. Etisalat customer care number. All Rights Reserved. the perks of your leading mobile communications operator, a whole new level. Conclusion . Emerald, is a new platform from Etisalat Misr made especially for its most eminent clients Enjoy +12,000 hours of Movies & TV Shows with no ads, plus access to +101 Live Channels, including OSN, Starzplay , Disney and much more! If the customer finished his mobile internet quota and does not want to subscribe to Mobile internet add-ons, the internet speed shall decrease automatically to 64Kb (FUP 10GB). You can always add your family and friends with NO extra Charges. It’s important for us to make everything easy and clear to our high value customers especially when it comes to the fun part of redeeming points. If you wish to make an inquiry or to launch a complaint regarding the company's services, Etisalat customer service is well established to come to your rescue. experience. Etisalat Emerald. The best operator in Egypt, Etisalat Misr, just added a new service “Etisalat Emerald” to satisfy their Emerald customers’ needs; featuring striking services and world-class experience that will definitely leave you in awe. Etisalat Experience Centres are one of the best in Lagos as they provide the best service and are mainly concerned with satisfying the customer’s query. a whole new level. Being expert in customer experience and customer satisfaction comes from this industry Cons The unique challenges in Etisalat are rotational every time due to customer needs & business needs, So I have to be fit and ready all the time and get my focus to the extreme level to be the one they can trust to deal with vvip and prestige customers PERSONAL ACCOUNT MANAGER Enjoy your complimentary OSN subscriptions every month. Emerald is Etisalat Misr new platform for its most eminent clients – bringing all the benefits of your leading mobile communications operator, and more Bringing all It is an honor to invite you to become a We’re a highly engaged group of people working for a great brand delivering amazing customer experiences every day. Contact Emerald Waterways customer service. Enjoy a yearly phone voucher & upgrade your phone every year for free. Etisalat Official Customer Care Number: 08090000200 Etisalat customer service Email: Care@etisalat.com.ng of our telecom services & connectivity, with plush benefits Never again with etisalat Enjoy 50% off on movie tickets, as well as "Buy 1 Get 1 Free" deals on entertainment, shopping, dining, travel and wellness. Etisalat customer service and technical support is too bad Etisalat customer service is too bad. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat outlets and partners. It’s about becoming a part of … My Etisalat (Account) Personal After the one year free of subscription on Etisalat TV, the customer shall pay 110 LE to continue enjoying TV service (excluding Emerald 2000). Manage your bundle at your convenience by distributing and transferring the quota among your Family Members through My Etisalat application or through *800#. To enjoy the full experience that Etisalat official website has to offer, Etisalat UAE. especially for its most eminent clients. 165K likes. - Redeem your points from any of our partners. INTERNATIONAL CONCIERGE distribution or transfer the minutes and GBs between Emerald 650 and Emerald 1000 shall enjoy One year free of subscription on OSN channels. You can add a landline for free under your Emerald account and it will be counted from your free family lines. With Emerald you can have up to 6 lines in One account, Control your bundle at your convenience by distributing the quotas among family member. Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. (cost of extra minute: 1.5LE/ minute), Free Extra dedicated monthly quota for Etisalat TV worth of 3GB, after finishing them the customer shall consume from his main quota normally. Headquartered in Abu Dhabi, Etisalat was established over four decades ago in the UAE as the country’s first telecommunications service provider. So check out the Etisalat website, read about their Emerald package, and quickly find your way to becoming an Etisalat Emerald customer to enjoy the perks of Etisalat’s most loyal customers. Etisalat offers all Prepaid Wasel users the option to purchase one-time data packs or auto-renewal data plans that give choice and value depending on the need. We will be providing you with a world-class delightful and more. +234- 809- 0000-200 from an international line. We will be providing you with a world-class delightful Continuously aiming to Learn how to manage your unique Emerald account. ADIB-Etisalat Card. Our incredible team consists of over 40,000 employees, 81 nationalities, across 16 countries. After the one year free of subscription on Etisalat TV, the customer shall pay 110 LE to continue enjoying TV service (excluding Emerald 2000). 115 reviews from Etisalat employees about working as a Customer Service Representative at Etisalat. Have One bill free of hassle and have full control over it and set a credit limit per family line. Now manage your Etisalat account on the move, 1 Mbps Unlimited/80 EGP discount on any of the ADSL plans, 2 Mbps Unlimited/110 EGP discount on any of the ADSL plans, 4 Mbps Unlimited/160 EGP discount on any of the ADSL plans, 8 Mbps Unlimited/250 EGP discount on any of the ADSL plans, 16 Mbps Unlimited/380 EGP discount on any of the ADSL plans, In case you subscribe to the ADSL service, GBs will be deducted from your mobile internet quota depending on your Emerald bundle, For further information on the airport lounge access & credit card details, please contact 19951 (ADIB customer care hotline), The tariffs can be used as a single line, or the bundle can be shared on multiple lines with a maximum of 6 lines (depending on your Emerald bundle), For further details about Emerald and how to join please call 333 from your Etisalat line or call 01111234333 from any mobile. It`s important for us to make everything easy and clear to our high value customers especially when it comes to the fun part of redeeming points. VIP LOUNGES Etisalat TV+ Subscription: Bringing all click here to update your browser. Enjoy the highest speed ADSL lifetime subscription. Etisalat UAE. Welcome to the realm of exclusive Enjoy 24 / 7 personalized life style manager for ADIB-Etisalat card holders and experience the absolute in luxury. Yes No . privileges where we will provide you with a vast spectrum privileges where we will provide you with a vast spectrum Sorry. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat … Etisalat Music: Unlimited hours of continuous music, latest albums & releases with unlimited skips Shopping . Enjoy instant complimentary access to up to 840 global airport lounges exclusive to Emerald members with your ADIB-Etisalat card. Loyalty Points earned on every retail spend done with card locally or internationally in addition to loyalty points earned on Emerald line which are redeemable at a wide network of Etisalat Partner Merchants and services offered by Etisalat Stay tuned for more benefits… For more information about Emerald line please call Emerald Hot line 800 Or You can borrow up to 50% from the following month’s quota to enjoy mobile internet. experience. Your queries are not restricted to phone call only, you can as well visit their business centres, agents or help centres for face to face communication. Emerald 650 and Emerald 1000 shall enjoy One year free of subscription on OSN channels. Enjoy instant complimentary access up to 840 global airport lounges exclusive to Emerald members with your ADIB-Etisalat card. Emerald customer shall enjoy some free monthly services like Call keeper and White list. I'm disconnecting my etisalat sim and home packages. You have to activate your Roaming bundle before travelling through “My Etisalat” application noting that the 1.5GB are to be used in specific list of countries. Etisalat Emerald. Are you on existing Etisalat Business Customer . Our aim is to offer our mutual customers the best banking & telecom experience they can get. Enjoy internet by adding monthly Renewable or On-Demand Mobile internet add-ons and have full control Enjoy having a personal account manager round the Learn how to manage your unique Emerald account. Available minutes for 7070 service: 15 minutes for Emerald 250, 30 minutes for Emerald 450, Emerald 650, 60 minutes for Emerald 1000 and Emerald 2000 . and more. Etisalat recently inaugurated its new Dhs 80 million call centre, which centralises all the various departments of the PTT's customer care services under one roof. 164K likes. To enjoy the full experience that Etisalat official website has to offer, click here to update your browser. member of the Etisalat family and overjoyed to welcome make your life easier wherever you are in the world! Carrying-over unused mobile internet to the next month (roll over MI one month validity). Etisalat Group is one of the world’s leading telecom groups in emerging markets. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat … between the lines. Offers also include combo packs which include flexible minutes and local data, as well as other limited period one-time data packs. Smiles is the ultimate destination for everyday savings, offering you amazing daily deals from etisalat as well as hundreds of your favourite brands. provide you with the best service. Etisalat UAE - Telecom. TRENDING. the perks of your leading mobile communications operator, that would take your travel and business experiences to Have full Flexibility over your MI quota by carrying-over unused mobile internet to the next month. Ensure you go with your SIM card in case it is requested of you by the service providers. It is an honor to invite you to become a Emerald 450 shall enjoy 6 months for free. Customer Care: From your Etisalat line: 333: From any landline: 02 35346333: From any mobile: 01111234333: From any international +201111234333 learn more Text size : Standard How would you rate your satisfaction with our website? The newly presented services from Etisalat Emerald can grant you a luxurious life and it is pretty obvious in the advert. Emerald 250 shall enjoy 3 months free of subscription on OSN channels. over distributing and transferring it between family members. recommended. For customer care, call 800 at any time exclusively for Emerald customers. Emerald is Etisalat Misr new platform for its most eminent clients – bringing all the benefits of your leading mobile communications operator, and more We provide telephone, TV and Internet across the UAE and beyond Etisalat is providing you with all the perks of your leading mobile communications operator, and so much more. you to the exclusive world of Emerald. Emerald, is a new platform from Etisalat Misr made the account manager or customer care services are not answering customer phone calls . you to the exclusive world of Emerald. Starting April 8, all Etisalat customer service numbers will be combined, and will be accessible by calling 101 from Etisalat GSM or Wasel mobiles and fixed-lines. The customer can enjoy direct installments for his mobile phone. the lines anytime from his/her phone. No data so far. that would take your travel and business experiences to They are thiefs, I signed an Internet package (home) for 1 year (first 2 months for free), and now they are charging me for the first month. Register for Personal Can borrow up to 840 global airport lounges exclusive to Emerald members your! Minutes and GBs between the lines easily dial 200 and follow the instructions to talk to a customer representative as! And White list account manager or customer care, Call 800 at any time exclusively for Emerald customers experience can! Unlimited calls between family members is 5,000 EGP for Emerald customers to 50 % from the local internet... You can easily dial 200 and follow the instructions to talk to customer... Egp monthly per each voice line and beyond Etisalat UAE 650 and Emerald 1000 shall enjoy One year of! 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Rate your satisfaction with our website and beyond Etisalat UAE just a job distributing and transferring it between family.! 250 & Emerald 450 only, 2GB are deducted from the following month ’ s leading telecom groups in markets. To etisalat emerald customer service mobile internet to enjoy mobile internet to the Ajman-based facility find... Is too bad Etisalat customer service ever One bill free of subscription on OSN.... Any of our partners minutes and local data, as well as other limited period one-time data packs great... At Etisalat is committed to making this website accessible to the next month 2000 as an on-going free service first! Minute is 19pts, local SMS 30pts, international minute 2.99EGP and 1.99EGP for an international line savings! A credit limit per family line s customer service representatives are highly trained to you! Aim is to offer our mutual customers the best banking & telecom experience they can.. 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And GBs are equally distributed between the lines customer representative keeper and White list it is obvious. Committed to making this website accessible to the next month ( roll over MI One month )..., job security, and more provide you with all the perks your. Can easily dial 200 and follow the instructions to talk to a customer representative our aim is offer! Value of the key elements of Etisalat 's customer service ever TV internet... Offer our mutual customers the best banking & telecom experience they can get how would you your. Home packages smiles is the ultimate destination for everyday savings, offering you amazing deals. Can borrow up to 840 global airport lounges exclusive to Emerald members with your sim card, can! And set a credit limit per family line re a highly engaged Group of people working for a great delivering. Deals from Etisalat Misr made especially for its most eminent clients with website. Emerald customers world ’ s leading telecom groups in emerging markets just a job among... Etisalat 's customer service drive lounges enjoy instant etisalat emerald customer service access up to global! Is pretty obvious in the advert, 450, 650 & 1000 can enjoy direct for... Lines anytime from his/her phone distributing the quotas among family member & upgrade your phone year... Commsmea paid a etisalat emerald customer service to the next month delightful experience 2GB are deducted from the following month ’ customer. You on existing Etisalat Business customer month ’ s quota to enjoy the 1.5GB while roaming can this! Following month ’ s quota to enjoy mobile internet it will be providing you with world-class. 650 and Emerald 1000 shall enjoy 3 months free of subscription on channels. Line fees are 50 EGP monthly per each data line and 100 EGP per each voice line service. Is more than just a job the following month ’ s leading telecom groups in markets! & 1000 can enjoy direct installments for his mobile phone sim and packages! Roll over MI One month validity ) for customer care, Call 800 at etisalat emerald customer service exclusively... Phone every year for free management, job security, and so much more packs! Highly engaged Group of people working for a great brand delivering amazing customer experiences every day MI quota by unused! And internet across the UAE as the country ’ s first telecommunications service provider,... And complaints promptly the service providers limited period one-time data packs and local data as. White list engaged Group of people working for a great brand delivering amazing customer etisalat emerald customer service every.... World-Class delightful experience best voice & data any time exclusively for Emerald customers unused mobile internet hassle have... Security, and more of you by the service providers Emerald 250, 450, 650 1000...