a) Boot the computer from the USB Recovery Drive. 4. When you will click Erase Drive, you will lose your all data, but you will be able to unlock your My Passport drive. On the left panel, click the Western Digital external hard drive icon. Now, choose a drive letter from the drop-down list and click OK. Click Change to modify another drive letter, if needed. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. Tip: When you set password next time, make sure you … The WD software installs the proper driver for your drive. Voilla!! You will have to erase the drive before you can use it again. How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? Connecting the Drive 1. But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. There are two in-build tools in Windows for failed/crashed/corrupted logical disk. GoodSync for WD. An illustration of an audio speaker. If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. Agree to the terms, and then click Erase Drive. 2. Images. It is a simple and practical means of securing dtaa on your WD drives, with just a few clicks. Connect your 'My Passport' drive to your PC and secure it so you can keep others from accessing your important files, such as videos and documents. So I am now wondering - should I try and set the password while it is plugged into usb 3. 3. Click on the Add button and select Assign the following drive letter. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. I can connect both to the USB 2 ports and both work fine. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. If a Found New Hardware screen appears, click Cancel to close it. Install WD Discovery for Mac. 4. Not so remember how i do manage to delete that WD Unlocker bcoz it happen so fast since i just click everywhere. WD Smartware is a backup and restore software that, boots with your machine. Click the Erase tab that is located at the top of the screen. The WD Security software uses your password to electronically lock and unlock your drive. Tried it on a different computer (though it’s exactly the same model and make) and got exactly the same. A [software component] will damage your computer message displays when printing or installing - Click Here So, we usually simplify this process in 4 steps: I have discovered that it may be a driver problem - see I am using asmedia usb3 and the driver I am recommended from ASUS website isn’t the most up to date. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). WD Security for Mac. D:\WD Apps for Windows\WD Backup.exe. Connect the drive to your computer as shown in figure 3. 2. Just activate password protection and set your own personalized password. Software. It’s as though there is some sort of conflict. Check if the Mac computer detects the Western Digital external hard drive. However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently. An illustration of a heart shape Donate. Western Digital Dashboard. How to fix the crashed hard drive? After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. 3. Acronis True Image for Western Digital. At the new prompt, type select volume 4 and hit return (or whatever number your WD drive is listed as). It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. When I update the driver the WDpassport connected intermittantly but my laptop froze out. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … Verify that the drive appears in your computer’s file management utility listing. The program runs as a virtual CD-ROM drive on your system. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Books. 2. If the WD My Passport Problems persist, continue with the next step. 1. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. Verify that the drive appears in your computer’s file management utility listing. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. As a recommendation, please try using the drive a on a different computer. WD Passport hard drive data recovery after physical damage to connector. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. There are many software packages for recovering data from the WD My Passport hard drive. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. Download and install the WD Drive Unlock Utility on your system. Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. Remove and clean up the virus that blocks/stops WD external hard drive from working. Try these steps and let me know if this works. CAUTION! Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. Both of them will damage your data, so that is why you need to save it first. 4. This helps protect your PC and keep it running smoothly. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. Figured out the solution to " WD Drive Unlock” will damage your computer. 3. Before updating your security settings, you’ll need to enter your password one more time before saving. That seems to indicate a problem with the drive itself. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. WD Security Enter an incorrect password five times in a row. The program runs as a virtual CD-ROM drive on your … Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. So turns out the problem was the unlock.exe file becuase when I removed the password (via my usb 2 port) and then connected it to my usb 3 port - it works everytime:). It's only flagging the backup app that comes on the External, not the drive itself. The information will be used subject to terms and conditions, for advertising purposes. The WD software installs the proper driver for your drive. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not initialized - leading me to assume this is a problem with my wd drive unlock. 6. Turn on your computer. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. WD Drive Utilities for Mac. Computer Services 302,678 views. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. 3. However, there are a few ways to make Hard Drive Data Recovery possible. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. The WD software installs the proper driver for your drive. Your external hard drive can become inaccessible, corrupted, or unresponsive. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… 1. Search for the Disk Utility program and then double-click it to open its main interface. Turn on your computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. Connect the drive to your computer as shown in figure 3. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. 3. access to your drive and you do not want them to see your files on the drive. An illustration of a 3.5" floppy disk. An illustration of a computer application window Wayback Machine. Connect the drive to your computer … Alternatively, is there a way I can remove the unlock.exe (secret partition) from the WDpassport and copy it to my desktop. Install WD Discovery for Mac. Fortunately, it’s not the end of the day. Connecting the Drive 1. It comes installed on Western Digital external hard drives. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. The first and the most common is chkdsk. Unlocking a WD My External Hard Drive Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive. Connect the drive to your computer as shown in figure 3. I have the same issue. If the issue persists, you should try connecting the drive on different computer as it may be helpful to detect the WDUNLOCKR to unlock the drive. You should eject the disk. 4. I tried to use it at work (university), where I do not have administrator rights, and the computer keeps telling me that I am not allowed to install the driver, whenever I click on WD Drive Unlock.exe. WD Drive Utilities on 32-bit and 64-bit PCs. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. This way there will be no virtual CD interference (though I realise I won’t be able to open it on other computers without the unlock.exe file but I could just keep a copy of it on my drive)? Also what happens if you say Yes to the question it asked if you still want to run the backup utility included on drive? My model is k53e (sold to me as x53e by comet). Connect your My Passport Wireless drive to your computer using a USB cable. The drive is known for its high capacity, automatic backup software, and universal connectivity. If a Found New Hardware screen appears, click Cancel to close it. You need to open a command prompt window to unlock or lock the hard drive. 3. 2. It should say "volume (#) is the selected volume". When prompted, plugin your Passport. The loss of data from your WD hard drive can be caused by numerous things: Accidental deletion, disk formatting, computer corruption or damage, etc. They are listed below: In Windows, click the Start and enter cmd in the Search field, then press the Enter key. Connecting the Drive 1. You can still copy files to and from the drive, correct? For example, if you needed to unlock the C: drive, you would type unlock c: All in all, WD Drive Utilities provides a few neat features that aren't available as standard Windows functions. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. 2. Verify that the drive appears in your computer’s file management utility listing. From a Computer - Using a USB Cable Copy files from your computer to your My Passport Wireless drive using a USB cable. I have an old 300gb passport which works on USB 2 and USB 3 ports. If you want to try more password attempts, click Exit, unplug the drive & plug again into your computer. So I am just not getting past the unlocking stage when connected to USB 3. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). 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