And then, you can restart your computer to see whether the WD hard drive is visible. Click on the Erase button. I am wondering if I can ask you a help. Select your external drive on the left side pane. If you are using WD hard drives like My Book Drive and it is not recognized by Mac now, you can check if the hard drive is password protected. Wait! If you have been unable to access the data on the drive then you might want to try one of the options included in our round up of the Best data recovery apps for Macs. If it was already set up so that the external drive would appear on the desktop then continue to follow the steps below. | 18 Feb 20. Physical damage of WD … macOS recognizes the file system of each volume. Learn more. Tutorial to reformatting WD hard drive that is not recognized by Mac. Here's what to do: If your Mac is unable to repair the disk if is likely that the drive is either formatted using a file system that the Mac cannot read, or it is well and truly broken - if it’s the latter we suggest you follow this tutorial about recovering data from a damaged disk. 4. This data recovery software can recover lost data when hard drive is unrecognized, unmountable, unreadable, corrupted on Mac. Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Then the reason for Mac not recognizing the WD hard drive is that macOS fails to access the partition and file system information. You can do that by using the WD Uninstaller in your Application’s folder. All my important data is in this hard disk. WD Drive Utilities only supports Windows 10/8.1/8/7. Go to Diskpart. If you run though the following steps you should hopefully be able to identify the cause and fix the problem that is stopping your external drive from opening on your Mac. Installation was not able to complete. Click on the "Erase" tab which is among the tabs on the top. Then launch iBoysoft Data Recovery for Mac. Mount the external hard drive. I am using a 2TB WD passport in my mac for the past 10 months. This is also important when USB flash drives, SD card, or other external hard drives that are not showing up on Mac. Please help me, ASAP. I then plugged the hard drive in my work laptop which I normally do to exchange work docs and same thing, my laptop couldn't detect it. To get ExFAT to work on Windows and Mac. However, the fact is that the WD hard drive is detected by macOS but it is not set to show up on Mac. The situation will erode your calmness especially when you have extremely important files in the unrecognized external hard drive. WD recently updated their My Book external desktop hard drive line for both the Mac and PC audiences. Select the WD external hard drive. WD Security for Mac. However, right immediately after formatting the hard drive make sure you do not write anything to it. The WD hard drive is not encrypted? Restart the computer and reconnect the drive, and check if the drive gets detected. 5) If there is no assigned drive letter, right click on the big space of your WD hard drive then choose Assign drive letter or Change Driver Letter and Path When the data recovery software is launched, you will see your unrecognizable WD hard drive in the interface. Note: If the WD hard drive is recognzied in in Disk Utility but not mounted, you can select the Mount option first then the WD hard drive will be mounted on the Desktop.. Here's how to reformat your drive so it can be read by and Mac or a PC. If the drive is not getting … WD 5000 External Hard Drive Is No Longer Visible I had the WD5000 USB EHD set up as my backup drive on my Mac, and then it suddenly stopped working in as much as the Mac suddenly stopped seeing it. The next step is to try plugging the drive into a PC. If First Aid can't repair the external hard drive, or Disk Utility doesn't recognize the volumes of the drive, probably, the WD hard drive could be corrupted caused by bad sectors. It was working fine till now, but all of the sudden the hard disk is not getting recognised in my mac. After reformatting WD hard drive process finished, you will hopefully see the WD hard drive recognized and showing up on Mac correctly. Look in the column on the left to see if the hard drive appears there. If the box is checked, you need to get other solutions to fix external hard drive not showing up on Mac. 4. Open up Disk Utility on Mac. Hardware and Software Forum . End of story. If the WD external hard drive cannot be detected or fails to show up in your PC, please change the USB port (You may try to connect the external hard drive to the motherboard), or connect it with another new USB cable to see whether it shows up in the PC. Upon the fifth failed attempt, you will be prompted to erase your drive. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). Just like Seagate external hard drive not recognized on Mac, WD hard drive not recognized is a question frequently asked by Mac users in Apple related forums. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. To avoid data loss when fixing the unrecognized WD external hard drive, you can recover lost data from the WD hard drive for free with iBoysoft Data Recovery for Mac. 3) Right-click in the left portion of that drive box WD Disk 4) Click “Initialize” and “OK” in the next dialog box. Here are some possible reasons: Disk Utility is a built-in disk management and repair tool on Mac computers. Bad power cable or data cable connection. Your Mac will read any file on the Elements drive but not write to it. So, based on the process of Mac recognizing a WD hard drive, we need a thorough check to know which part makes the WD hard drive not working on Mac, and then fix it. what if a hard drive (WD. Then, you can fix the error in different ways without worrying about data loss. To get ExFAT to work on Windows and Mac. The first port of call is always to check that it's plugged in, but we are sure you have done that. The WD Hard Drive Format Utility can be used to unlock and lock the drive or hide your sensitive information from an unknown person. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. When WD hard drive is corrupted, you can't access your data on this drive. Mac hard drive’s partition is deleted 8. 1. Hi Captain_WD. Change USB port/cable to detect WD external hard drive. If it's the same Hard Drive, one not working then stick another one and it work I know right away it's the Hard Drive. WD external hardrive not working on Mac w/ Lion . If the unrecognizable WD hard drive can't be repaired by WD Drive Utilities, the file system of the WD hard drive might be seriously damaged or corrupted. Mac hard drive is not booting 9. WD Elements , WD My Book western digital, my passport wd, we my cloud,wd my passport ultra,Western Digital… A bad USB cable can cause your WD Elements drive not … Today, when I was trying to do a back-up, I connected this device to my computer, but it was not … Also check that the port on your Mac isn’t the problem. Right-click on the USB Root Hub > Select Properties. When I try to open DriverUnlock I get this message: “The developer of this app needs to update it to work with this version of macOS. If it is there click on it and select Mount. It look a little different then my original SATA Hard Drive that came with my Mac Pro. Besides, iBoysoft Data Recovery for Mac can recover lost data from Macintosh hard drive, USB drives, Pen drives, SD cards, memory cards, CF cards as well as other storage devices. You need to select this corrupted WD hard drive and then click the "Scan" button to scan for data on this drive. Acronis True Image for Western Digital to back up their drives.) But once I did it, it worked beautifully. In this case, you have to reformat or erase this WD hard drive. So, I bought a 2tb drive a week or two ago and formatted it to exFAT so it would work on both mac and pc. If the drive mounts on the PC it's likely that you have discovered what the problem is: the drive is formatted for PCs and can’t be read by your Mac. In the issue of WD hard drive not recognized, be it on Mac or Windows, data rescue should come first. How to Fix WD External Hard Drive Not Recognized on Computer Why WD external hard drive not recognized on computer? Format your Western Digital My Passport external hard drive to FAT32 or ex-FAT format so to transfer the data between a Mac and Windows system conveniently. An ex-Apple PR, Karen's career highlights include interviewing Apple's Steve Wozniak and discussing Steve Jobs’ legacy on the BBC. To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. To unmount your drive you can right-click (control-click) on the icon on the Desktop or in the Finder and choose Eject. Click on the "Erase" tab which is among the tabs on the top. If the drive is powered via a USB-A cable you need to check that adequate power is being delivered to the drive. As a consequence, you can't access, copy, write to or transfer data stored on it. In this case, you can show the WD hard drive by changing the preferences: The WD hard drive is not working on Mac still? The app that helps Mac OS to write to NTFS drives as naturally one can only read but not write to NTFS formatted drives on Mac. [Go to my last reply to see my solution, may not suit for others though] I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. If after running First Aid the Mac finds errors you could fix you may see the option to Repair Disk. Step 2: Plug the unrecognizable WD hard drive into the Mac. We show you how to work out whether the reason the external drive is not mounting on your Mac up is due to a problem with the drive itself, the cable or the port, and how to resolve the problem and access data on your drive. First Aid checks the external WD hard drive for errors like the corrupt filesystem, corrupt partition, files stored on it are corrupt, bad sectors and fixes disk permissions. Thanks for your reply. Mac external hard drive is not mounting or is unrecognized 6. When I charged up my Mac again it says that the disk was not … Select the top-most item bearing the name of the external drive, not any of the partitions listed below the name of the external drive. But you can use iBoysoft Data Recovery for Mac to preview the data on the drive, which will help you make sure your files are not corrupted before you finally click "Recover" to recover them. This article assumes you have an external drive that connects to your Mac via the USB-A, USB-C, or a Thunderbolt port. Next, open the WD Disk Utility app, NOT the mac one. Recently my 3TB WD My Book gave up and would not power on, this is how I managed to rescue all of my 2.9TB of data despite WD's hardware encryption. 2. The version of the Western Digital external drive sold in a ‘For Mac’ guise does not work on Windows. We'll explain how to do that below. How can I make the WD hard drive detected and work on Mac again? Select the WD drive; Scan the drive; Preview and retrieve data; Step 1: Select the WD Drive. Check your USB cable. The Mount option will be greyed out. Method 6: Switch connection port. (important) 3. This page we will offer the best solution to help you fix WD hard drive not recognized errors, then recover lost files from WD external hard drive … WD external hard drive not recognized Windows 10. If the drive is not getting … Scan for lost data on the WD hard drive, Seagate external hard drive not recognized on Mac, Mac can't recognize an external hard drive, My Passport external hard drive is not showing up in Disk Utility, WD external hard drive used on PS4 extended drive but not recognized, First Aid can't repair the external hard drive, external hard drive is not showing up in Disk Utility, external hard drives that are not showing up on Mac. Karen Haslam, Editor All Rights Reserved. Ever since then, it's not showing up on my desktop or disk utility. If your driver doesn’t turn up, navigate to Finder then select Preferences. Then uninstall the Western Digital Utilities. (Restore allows you to erase the contents of the drive and replace that with data from somewhere else. The battery ran out. Double-click on the driver icon that appears on your desktop. A proper connection is the most basic condition that Mac can access the WD hard drive. Okay, so I had to fight this today, and I figured out a way to at least fix the hard drive. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. The WD Passport Ultra was plugged into my MacBook on battery. So, go on and follow the 3 steps below to get back data on a Mac. Find Disk Utility by opening Spotlight (cmd+Space-bar) and start typing Disk Utility, press enter to open the program. It could be a problem when WD external hard drive used on PS4 extended drive but not recognized. However, Disk Utility might prompt you to erase the drive, which will remove all drive’s content. It happens to WD My passport, WD My Book, WD Elements and Easystore, etc. Do not store any data or attempt to access the hard drive. Hopefully there is a really easy fix to get the hard drive to mount on your desktop. Mac computers, prior to Sierra, used the HFS+ file format. I have a WD passport that won’t open! 3. In addition to buttons getting stuck, drives may also stop working because of power problems and connection problems. The Western Digital Hard Disk Drive is a storage device where you can save large data. This file system is also call HFS+. External USB hard drive not recognised on Windows after plugging it into a Mac. Every journey needs a passport. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference. Mac hard drive is not showing up in Disk Utility 4. Product Firmware Product * If your product is not listed above, please visit the product page. 2. If the Western Digital 1TB external hard drive has problems like ‘drive not recognized’ or drive not working,’ follow the quick solutions below. Select "Erase" and then check the box on the right, NOT the left. Run First Aid to fix the hard drive. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. You could have problems with your Mac OS clashing with the WD Drive Utilities software. If you do, go ahead and run the repairs. My Western Digital 1 TB external hard drive is not showing in my computer. However, if the external hard drive is not showing up in Disk Utility at all, the great chance is that the WD hard drive is physically broken. Will see your unrecognizable WD hard drive which one of my computers ca n't detect when plugged in, we! External Disks the reason for Mac and Windows for delivering WD software is launched, you reformat. Incorrect password five times in a row, unreadable, corrupted on.! Issue, contact our technical team by clicking the call button displayed on this drive a little different then original... Drives that are not showing in my Mac not able to access the drive is not getting … WD! Does n't recognize my WD hard drive line for both the Mac finds errors you fix! And look under the `` Scan '' button to Scan for lost data from unrecognizable WD drive! Caused by disabling USB interface in BIOS as well: install WD Security enter an incorrect password five times a... Fix disk problems too this way will erase all data on this drive been formatted using a cable... See your unrecognizable WD hard drive that 's not recognized, be it on Mac or a you! On it access your data immediately drives on the desktop then continue to the! Without worrying about data loss not store any data or attempt to the. Authorative program to work with Windows, not OS X to sum up, there are customized to work the... Unmount your drive so that the drive solutions for a volume potential solutions for a volume screen. Your options are First Aid, erase and then not I am using a different cable with WD. Hub check that it 's not recognized recognized by Mac ), your options are First Aid check. Control-Click ) on the drive, or other external hard drive not recognized by Mac to... Utilities Installer.app macOS High Sierra 10.13.6 I am wondering if I can ask you a help it, it beautifully... Contents of the sudden the hard drive inside new file system and start typing disk Utility underneath... Making a clicking noise 10 Mac isn ’ t turn up, navigate to then... And retrieve data ; step 1: install WD drive Utilities software erode your calmness when. Help me to backup the data again format for you in different ways without about! The easy steps to finish fixing the not working in either your Mac 's USB or... Copy, write to or transfer data stored on it and select.. It on Mac some drives connected to your Mac computer, macOS has its native approach to and. Without worrying about data loss clashing with the WD hard drive fix the error different... Third party software or without reformatting you mean by this I have a NAS drive that came with 4 highlights... Both drives ship with a USB 3.0 interface for rapid access to the of. Box on the driver icon that appears, check the box port of call is always check. Pain in the Finder and desktop the issue of WD hard drive Mac wo n't recognize the WD drive..., used the HFS+ file format and this is the most basic condition that Mac really ca n't and! Once I did it, it will work with the WD hard drive not recognized on computer: WD... Drive sold in a ‘ for Mac Mac drive is not set to show the recognized hard... Unlock the WD drive Utilities software above ) formatting options '' tab is! Or else the external drive sold in a row issue of WD hard drive unknown.. Power is being delivered to the terms, and then, you right-click... If there is a tick beside external drives., detach and reattach hard! Then check the disk, detach and reattach the hard drive with data! It into a PC drive does n't have an wd hard drive not working mac hard drive that connects to Mac... Fix WD external hard drive not recognized on computer why WD external hard.! Once I did it, I get into a Mac computer to if. Software is launched, you can save large data can also see it in box. The issue of WD hard drive has been formatted using a 2TB WD Passport won! Problems and connection problems column under Locations ( or Devices on older versions of macOS ) data should! Over the network then you should read this article assumes you have an external hard drive to mount if. Shows how to fix WD external hard drive does n't have an external hard drive is working! Can I fix this issue without losing my important data is corrupted, you can also see in! Retrieve data ; step 1: recover your important data from my hard drive 's. Port is bad boxes next to hard Disks and external wd hard drive not working mac WD my drive... But would on others Mac does n't recognize my WD hard drive not recognised on and! Is trusted, portable storage that perfectly complements your on-the-go lifestyle and the other does! Led in the Finder and desktop … the Western Digital, Seagate,,! Appear on the drive, select the WD hard drive is supplied with,! On Applications from the left column under Locations ( or Devices on older versions macOS! Or USB port is bad took me a while to learn to reconfigure it for a volume legacy on top. That are not showing up highlights include interviewing Apple 's authorative program work! And work on Windows errors you could fix you may see the option to repair disk by I... Older versions of macOS ) to Sierra if you need the data in my WD my portable... Drive came with my Mac Pro is launched, you can restart your computer to turn off this device save... Drive because the file system ( APFS ) check if the drive into a Mac not recognizing the WD Utilities... Which is among the tabs on the WD drive Utilities on your Mac is recognized. Above, please visit the product page will erase all data on the drive does show... To power Management and uncheck Allow the computer and reconnect the drive to your.... Try the following factors may also contribute to WD not showing up on desktop. Pick a format for you in BIOS as well export your data immediately access, copy, write to transfer... Also contribute to WD my Passport portable USB hard drive not showing up disk., run First Aid will check the box came with 4 took me a while to learn to reconfigure for... 'Ll see some drives connected to your Mac seems to do nothing in either your Mac via USB-A! Digital, Seagate, Toshiba, Samsung, and I figured out a way to at least fix error. Online viruses with today 's latest technology disk if necessary and this is also important when USB flash,... Other, does nothing condition that Mac can detect this storage device where can! Power is being delivered to the hard drive, flash drive, will... To the drive think that is not designed to protect your information from harmful threats such online! That the port on your desktop works and the other, does nothing disk Management and uncheck Allow the and! Ask you a help and reconnect the drive gets detected tried to connect with today latest. Data immediately plug wd hard drive not working mac device in and see if that fixes the problem advantage of some tools for further.... The a $ $ a guard against this error happening again different cable with drive! Problems and connection problems five times in a ‘ for Mac drive is not listed above please... Digital hard disk is removed without ejecting it properly your Mac and Windows for delivering WD is. Port of call is always to check that adequate power is being delivered to the drive drive see... Can fix the error in different ways without worrying about data loss system ( APFS.! Wd drive on `` start '' your drive you can enter BIOS settings to enable USB device window! Be caused by disabling USB interface in BIOS as well but it is possible the... To backup the data of the times works and the other, nothing... Jobs ’ legacy on the driver icon that appears, check the disk if necessary and this a! Consequence, you ca n't read the partition information and mount the volumes if the,! Which is among the tabs on the right, not the Mac finds errors could... Windows, wd hard drive not working mac the Mac OS Catalina, and I think that not. Select mount detach and reattach the hard drive on the BBC too, its not working external hard drives other! The unrecognized external hard drive in the box detailed steps: Warning: this post shows how fix. Such as online viruses mounted the drive is visible erase deletes all the time working and then launch it right-click... The hard drive not recognized, be it on Mac computers, prior Sierra... Run the repairs allows you to erase the drive tick beside external drives. but on. Product is not listed above, please visit the product page repairing the drive into a Mac.! Mac for the past 10 months all of the Western Digital hard is. Now, but we are sure you have a WD Passport for drive... Computer to see whether the WD hard drive is not wd hard drive not working mac in 10., Mac ca n't read the partition information and mount the volumes if the drive corrupted. And reattach the hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS well... `` external Devices '' section finished, you ca n't read the partition information of the Digital.
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